Learning Experience Designer
USA Compression Partners, LP, (NYSE: USAC) provides mission-critical natural gas compression services to large upstream and midstream energy companies. We are an operations-centric, technology-driven employer with 800+ employees in 18 states across the country. We owe our success to the quality of our employees, our strong commitment to safety, and our superior service to customers.
Key Business Objectives:
The Sr. Specialist is responsible for identifying and collaborating with subject matter experts (SME); as well as, conduct their own research, in order to design and develop employee learning programs in alignment with the organization’s goals and training needs. Other curriculum development efforts will be required as business needs dictate.
Duties and Responsibilities:
- Develop curriculums for instructor-led training (ILT), virtual instructor-led training (VILT), web-based training (WBT), and video-based microlearning.
- Maintain development equipment/hardware in good working order.
- Ensure the necessary development software remains current and provide the Training Manager with recommendations of development needs.
- Ensure project tracking report remains up-to-date and visible to the Training Manager.
- Schedule and attend meetings with subject matter Experts (SME), both in-person and virtually.
- Immerse yourself in our technical training (CAT and Ariel) solutions to provide guidance, direction, and support for our technical training staff.
- Manage within a budget and be very cost-conscious in providing greater value to the organization than the cost to fund the function.
- Train frontline supervisors in techniques and skills to help them be the best managers they can be for their team and the company.
- Works collaboratively with our safety/HSE function and our IT team.
- Maintain and contribute to multiple catalogs and training resource tools.
- Coordinate with the Training Manager to establish and meet project deadlines.
- Perform various administrative functions within the multiple LMS systems.
- Ensure all curriculum adheres to the company’s marketing and legal standards.
- Work with multiple computer systems/software used in the Product Support business operations.
- Remain current on effective learning styles, trends, and software/hardware.
- Be a shining example of USAC values and work ethic to all students throughout their education.
- Demonstrates critical thinking in their ability to define complex problems, collect data, establish facts, and draw valid conclusions.
- Any other duties or responsibilities as assigned by the supervisor.
Skills/Capabilities and Education:
- 5 + years of relevant experience preferred
- Bachelor’s degree in a related field or the equivalent combination of education, training, and experience; adult education and instructional design.
- Must have experience in designing, and developing content for self-paced learning and assessments.
- Significant background working with curriculum development software/hardware (e.g. using Adobe, Camtasia, Lectora, Articulate, In-Design, SnagIt, Mac, Windows, Powerpoint).
- Passion to educate and be dedicated to the personal improvement of students and find value and satisfaction in developing their skills and knowledge.
- Ability to present educational information in a way that brings interest and enthusiasm and keeps students motivated and engaged.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
- Ability to develop routine protocols, identify when the routines do not apply in a specific situation, and handle exceptions as needed.
- The position requires the ability to develop priorities and adjust work plans to meet deadlines not only for the employee but also for their team and other stakeholders.
- Excellent project management skills and the ability to handle multiple projects and priorities.
- Inquisitive with a demonstrated passion for learning and process improvement
- Must be able to effectively work independently and with a team.
- Possess strong analytic skills with ability to create, measure, and scale curriculum to the correct target audience.
- Applicant must have the ability to legally work in the U.S.
Working Conditions:
- Required travel up to 50%.
- While performing the duties of this job, the employee will be required to stand, walk, and meet activities that are required frequently throughout the workday. Normal sight or corrected vision is required to read documents and use standard computer terminals. Work may involve moving or lifting light to moderately heavy materials or equipment requiring physical strength and agility to withstand the strain of manual work.
- The noise level in the work environment is usually moderate.
- This position is considered a safety-sensitive position.
An equal opportunity employer/disability/vet
Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.
The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.