Retail Systems - IT Project Manager
Summary
Provides project leadership, including defining the project's objectives and scope, overseeing quality control, acquiring resources and coordinating the efforts of team members in order to deliver projects/products according to plan. The Retail Technology Project Manager will be responsible for projects related to Point of Sale/Dispenser and other IT equipment and software upgrades for retail service stations and convenience stores. This position may also involve projects related to development and implementation of “above site” technology such as mobile app, mobile payment, loyalty host, and payment switch.
Essential Duties and Responsibilities
- Responsible for the successful outcome of Retail Technology projects
- Manages project life cycle from initiation through deployment and project closure
- Manages the day-to-day activities of projects, project staff, and vendors
- Creates, manages and tracks project documents, including, but not limited to: project schedules, including estimates versus actuals, project plans, scope of work documents, cost estimates, resource plans, risk and issues logs, and status reports
- Organizes, conducts, and attends meetings with project team to facilitate all levels of project planning
- Works with procurement, contract and legal teams to bid and award contracts for retail work
- Set policies and procedures to manage changes, communicate schedules, train technicians and users, create purchase orders and overall execution of work
- Works with project managers of other teams to ensure overall business needs are being met for company initiatives
- Communicates and collaborates with internal and external customers as needed in regards to project deliverables including managing expectations, and project status
- Drives decisions, including difficult tradeoffs that may be needed between resources, schedule, and functionality
- Manages multiple projects at one time
- At times may involve oversite of vendor execution of work
- Assists with onboarding of retail locations by procuring technology equipment and services from third party vendors
Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
- Bachelor’s degree in Computer Science, Business Administration, Management, Project Management, Engineering or related field, or 2 years college and 5 years of experience with C-store and fuel control systems.
- 5+ years of related experience in a technology environment, including two to three years of professional experience in project management
- A team player with excellent interpersonal, written and verbal communication skills with the ability to communicate with both technical and non-technical stakeholders
- A strong desire for quality and attention to detail with excellent, problem solving and organizational skills
- Demonstrated leadership qualities including flexibility and adaptability to change
Required experience is commensurate with the selected job level:
- The Senior IT Specialist level requires a Bachelor’s degree or equivalent experience and 5-8 years of relevant job related experience
- The Lead IT Specialist level requires a Bachelor’s degree or equivalent experience and 8+ years of relevant job related experience
- The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job related experience.
Preferred Qualifications
- PMP certification, or plans to obtain it
- Understanding of Retail Technologies including Point of Sale and Communication Systems
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Usually, normal office working conditions.
- This is an onsite role
- Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
- Occasional overnight travel may be required
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An equal opportunity employer/disability/vet
Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.
The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.