Lead Specialist - IT Telecom
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- Information Technology
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- Feb 28, 2025 Post Date
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- 2510000901 Requisition #
Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
- Strong background with IT to have an extensive working knowledge of telecommunication systems and associated equipment.
- Experience installing and administering Cisco VoIP system, Webex Contact Center and Conferencing
- Bachelor's degree or equivalent work experience
- 8+ years working in an enterprise telecom environment
- Strong dedication to quality customer service
- Strong communications skills & superior telephone etiquette
- Ability to deal effectively with customers, vendors, peers and management and work in a team environment.
- Physical ability to perform essential job functions as described above.
- Travel up to 25% and participate in a rotational on-call schedule.
- MS Teams and Teams Calling a plus.
- CISCO Certification (CCNP or higher, Voice or Collaboration preferred)
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Usually, normal office working conditions.
- Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
- Occasional overnight travel may be required.
- Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.
DISCLAIMER: The above statements, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
An equal opportunity employer/disability/vet
Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law.
The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.