Division Account Manager
Summary:
Manage a team of Area Account Managers representing 500+ direct fuel locations in the Northeast of the United States. Role requires a willingness to problem solve and drive efficiencies to facilitate further growth. The ideal candidate will have a hunger to learn as the role will touch on all aspects of the business including customer relationships, finance, legal, real estate, pricing, and business development. Interpersonal skills are a must. Fostering relationships with customers as well as coaching your team of Area Account Managers will be a daily activity. If you possess a solution-oriented mindset and want to broaden your abilities in all aspects of business, this role will be a great fit for you.
Sales and Growth:
- Drive EBITDA through Company-owned and Dealer-owned businesses
- Responsible for profit and loss of entire Division
- Exceed budget expectations for your Division
- Proactively manages the renewals of existing customer contracts
- Manage, develop and mentor a team of Area Account Managers
- Develop site-level strategic plans focused on delivering increased EBITDA, free cash flow and organic sales growth
- Recommend capital expenditures intended to deliver exceptional returns
- Provide support to annual budget development
Operations:
Manage all areas related to Area Account Managers including but not limited to:
EBITDA Growth
Customer Relations
Brand Standards
Value Added Programs
Rental & Royalty Income
Employee Training
Communications
Quality Store Visit Surveys
Mystery Shops
Performance Reviews (including key performance metrics)
Employee Development and Succession Planning
Assist with contract renewals
Build relationships internally that foster an atmosphere of inter-departmental cooperation and customer service excellence
Customer Relations:
Cultivate relationships with Dealers
Provide superior customer service by responding efficiently and in a timely manner including outside of normal business hours
Represent Company interests with the highest standards of professionalism.
Requirements:
Bachelor’s degree in business or related field recommended
8+ years of experience
A minimum of three (3) years management experience
Ability to travel 50% of the time
Must be flexible to work evenings and weekends.
Advanced knowledge of Microsoft Office Suite with ability to learn various other systems utilized including Salesforce & Power BI
Possess exceptional customer relations skills and negotiations skills.
An equal opportunity employer/disability/vet
Sunoco is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law.
The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.