Manager - IT HCM
Position Summary
We’re hiring an IT HCM Manager to lead our Workday development team and own the technology that supports HR, Payroll, Benefits, Talent, and Recruiting. You’ll set priorities, guide delivery, and partner closely with HR leadership to turn business needs into reliable, well-built Workday solutions.
This is a hands-on leadership role. You’ll coach and grow a team of Workday developers and analysts, stay close enough to the technical work to make sound design calls, and keep the platform stable while moving the roadmap forward. If you enjoy building strong teams and solving real HR process problems with technology, you’ll feel right at home.
Key Responsibilities
Team Leadership
• Lead, coach, and develop a team of Workday developers, analysts, and contractors.
• Set team priorities, delivery expectations, and capacity plans across projects and support work.
• Build a culture of ownership, quality, and continuous improvement.
Workday Platform Ownership
• Own the Workday platform, including configuration, integrations, reporting, and business processes.
• Oversee Workday biannual releases, including impact analysis, regression testing, and feature adoption.
• Ensure platform stability, data integrity, and audit compliance.
Solution Delivery
• Guide the design and delivery of enhancements and projects across Workday functional areas, including:
◦ Core HCM, Compensation, and Benefits
◦ Recruiting, Talent, and Learning
◦ Payroll, Time Tracking, and Absence
• Provide technical oversight for Workday integrations (EIB, Studio, Core Connectors, Workday Web Services) with payroll providers, identity platforms, and other enterprise systems.
• Review designs and work products to ensure they are scalable, supportable, and aligned with standards.
Business Partnership
• Partner with HR, Payroll, and Finance leaders to shape and maintain the HCM technology roadmap.
• Manage intake and prioritize enhancement requests, projects, and production support.
• Communicate status, risks, and tradeoffs clearly to both technical and non-technical stakeholders.
Vendor & Operations Management
• Manage Workday partner and consulting engagements, including scope, deliverables, and quality.
• Track service levels, ticket trends, and operational metrics; drive root-cause fixes for recurring issues.
• Support budgeting, resource planning, and staffing for the HCM technology team.
Automation & Innovation
• Identify opportunities to reduce manual HR work through automation, self-service, and AI-enabled solutions, in coordination with the Enterprise AI Team.
Key Competencies
• Team Leadership & Development
• Workday Technical Expertise
• Business Partnership
• Prioritization & Decision Making
• Delivery Management
• Vendor Management
• Clear Communication
• Ownership & Accountability
• Continuous Improvement
This role leads the Workday development team and serves as the primary technology partner to HR, focusing on delivering reliable, well-built HCM solutions that support the business.
Requirements: Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
- Bachelor’s Degree in Computer Science, MIS, CIS and/or equivalent work experience in a related field.
- Business analysis experience translating business requirements into functional and technical specifications.
- 8+ years of experience with a demonstrated leadership skills and expertise in navigating through complex and cross-functional organizations.
- Strong knowledge of various business processes such as Payroll, Benefits, Recruiting and Onboarding, Talent Management, etc.
- Experience with Waterfall project and development methodologies.
- A strong customer service attitude and focus.
- Excellent oral and written communication skills as well as business presentation skills. Interfaces effectively across organizational lines addressing both technical and non-technical audiences at a variety of organizational levels.
- Excellent analytical and problem-solving skills.
- Familiarity with ITIL concepts and the ability to follow change management procedures.
- Experience working with business users, software developers, and infrastructure support to provide solutions that further enhance the applications and provide the business user with an improved experience.
- Experience delivering solutions that align with business strategies.
- Experience presenting technical concepts, diagrams, solutions, and other technical assets to non-technical individuals.
- Demonstrated experience leading and mentoring others with effective team-building skills.
- Ability to work with employees and external resources while conveying a positive, service-oriented attitude.
- Facilitation, interpersonal, consensus-building, and effective decision-making skills.
- Ability to identify opportunities for improvement, and prioritize work, and meet deadlines.
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Usually, normal office working conditions.
- Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
- Occasional overnight travel may be required.
An equal opportunity employer/disability/vet
Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.
The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.