Manager - IT Telecom
Requirements: Education and/or Experience, knowledge, skills and abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
- Bachelor's degree or equivalent.
- 10+ years of experience
- Detailed knowledge of a variety of telecommunication platforms and architectures
- Strong analytical problem-solving skills
- Ability to thrive in an ambiguous and fast-paced IT environment and capable of motivating teams
- Experienced in making data-driven decisions.
- Established time management skills with the ability to direct multiple projects simultaneously
- Experience in procurement, budgeting, forecasting, and asset management
- Proven skills in leadership development and team building.
- Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
- Strong dedication to quality customer service and superior telephone etiquette with the ability to deal effectively with customers, vendors, peers and management.
- The candidate must exhibit a sense of urgency, individual responsibility, and a willingness to accept constantly changing priorities.
Preferred Qualifications
- Extensive knowledge of telecommunication systems with a preference for SIP-based VoIP
- Ability to scope, plan, prioritize, and manage multiple tasks and projects with excellent communication skills both written and verbal
- Management of Cisco and Microsoft communication solutions – CUCM, CUC, IM&P, UCCX, Webex, Webex Contact Center, and Microsoft Teams
- Management of A/V solutions – Cisco Endpoints, Microsoft MTR’s, Poly, Adecia, Crestron, Extron and Biamp
- Extensive infrastructure and application support experience using industry
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Usually, normal office working conditions
- Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
- Occasional overnight travel may be required.
An equal opportunity employer/disability/vet
Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.
The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.